FAQs
Quick answers about orders, delivery, returns, payment and sizing.
Read morePrivacy Policy
What we collect, how we use it, and your rights over your data.
Read moreTerms & Conditions
The terms that apply when you browse and shop with Vaelrum.
Read moreShipping Policy
Free worldwide shipping, handling times and delivery estimates.
Read moreRefund & Exchange
30 days to return or exchange, and how refunds are processed.
Read moreCancellation Policy
Cancellation windows, fees and how to request a cancellation.
Read moreContact us
Questions about an order? Write to us. We answer Monday to Friday, 9:00am to 6:00pm (EST).
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Free tracked shipping
Easy 30-day returns