Terms & Conditions

Last updated: January 15, 2026

Welcome to Vaelrum

By accessing, browsing, or making a purchase on the Vaelrum website, you agree to comply with and be bound by the following Terms & Conditions. These terms apply to all visitors, users, and customers of our site. If you do not agree with any part of these terms, we kindly ask that you discontinue use of our website immediately.

Eligibility

To use our website and place orders, you must be at least the legal age of majority in your country of residence, or have the permission and supervision of a parent or legal guardian. By using our site, you confirm that you meet this requirement. You agree not to use our website for any unlawful, fraudulent, or harmful purpose.

Intellectual Property

All content on the Vaelrum website, including but not limited to images, product photographs, designs, logos, text, graphics, and page layouts, is the exclusive property of Vaelrum and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent.

Product Information & Pricing

We make every effort to display our products and their descriptions as accurately as possible. However, slight variations in colour may occur due to monitor settings and photographic lighting. We reserve the right to correct any errors in pricing, product descriptions, or availability at any time, including after an order has been placed. If an error affects your order, we will notify you promptly and offer the option to proceed or cancel.

Prices displayed on our website are in USD ($) and do not include any customs duties or import taxes that may apply in your country.

Orders & Enquiries

Submitting an enquiry or order through our website constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. Orders may be cancelled or limited if we suspect fraudulent activity, if the same account or payment method has been used for excessive orders, or if a product becomes unavailable after the order was placed. In such cases, we will contact you via email or phone to inform you.

Payment & Security

All payments are processed through secure, PCI-compliant payment gateways using 128-bit SSL encryption. We accept major credit and debit cards including Visa, Mastercard, American Express, and Discover, as well as Apple Pay, Google Pay, and other supported digital wallets. We do not store your full payment card details on our servers. Your financial information is handled exclusively by our trusted payment processing partners.

Shipping & Delivery

Shipping timelines, methods, and applicable policies are outlined in our Shipping Policy. While we strive to deliver all orders within the estimated timeframe, we are not liable for delays caused by courier services, customs clearance, natural disasters, or other circumstances beyond our control.

Returns, Exchanges & Cancellations

Please refer to our Order Cancellation Policy for details on how to cancel an order before dispatch. For returns and exchanges after delivery, we offer a 30-day window from the date of receipt. Items must be unworn, unwashed, unaltered, and in their original packaging with all tags attached. Customer-initiated returns (change of mind, incorrect size selection) are subject to a shipping fee. If we sent you the wrong item or a defective product, we will cover all return shipping costs. Full details are in our Refund & Exchange Policy.

User Conduct

You agree not to engage in any activity that could harm, disable, or impair our website or interfere with any other user’s experience. This includes attempting to gain unauthorised access to our systems, introducing malicious software, engaging in data mining or scraping, or using automated tools to interact with the site. Violation of these terms may result in immediate termination of your access without notice.

Third-Party Links

Our website may contain links to external websites for your convenience. We are not responsible for the content, privacy practices, or business conduct of any third-party sites. We encourage you to review the terms and privacy policies of any external site before engaging with it.

User Content & Feedback

If you submit reviews, feedback, suggestions, or any other content to us, whether solicited or unsolicited, you grant Vaelrum a non-exclusive, royalty-free, perpetual licence to use, reproduce, and display that content for business purposes, including marketing and product improvement.

Limitation of Liability

All products and services on this website are provided “as is” without warranties of any kind, either express or implied. Vaelrum shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products, including but not limited to lost profits, data loss, or business interruption. Some jurisdictions do not permit certain limitations of liability, so these exclusions may not fully apply to you.

Indemnification

By using our site, you agree to indemnify and hold harmless Vaelrum, its directors, employees, and partners from any claims, damages, losses, or legal expenses arising from your use of the website, violation of these terms, or infringement of any third-party rights.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Florida, United States. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of the State of Florida.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes take effect immediately upon being posted on this page. Your continued use of the website after any modifications constitutes acceptance of the revised terms.

Contact Us

If you have questions about these Terms & Conditions, please reach out to us at:

Email: info@vaelrum.com
Address: 7901 4th St N #33768, St. Petersburg, FL 33702, USA